the sales department is wasting resources on cold leads . If you don't have any additional warming-up tools (e.g. email newsletters), and the leads are not divided into MQL (the so-called "marketing leads" who are not yet ready to make a purchase and need to be warmed up) and SQL (leads who are predisposed to making a deal and should be transferred to the OP for processing), a sales bot can both process the flow of requests and warm up those who are not yet ready to buy;
low sales conversion with limited resources for maintaining specialists. “pick up” the execution of routine tasks, but will also help reduce the outflow at the final stages of cameroon consumer email list the sales funnel, reducing the influence of the human factor;
there is no automated business process or CRM system . If the customer base is not collected and maintained correctly, and there is no opportunity and/or desire to automate the process, it is difficult to track repeat sales. Chatbot analytics will help stabilize this process, understand the LTV of customers, their average check, frequency of requests, how well the bot covers the needs of the audience at each stage of interaction and whether there is a need to involve a specialist.