Track visitors and chat with them in real time
See visitors' entered messages before they hit the send button
Convert and enable agents to join live chat with customers
Support canned responses
Pros
The free version is permanently supported
Affordable prices
Disadvantages
No rules and automation
6. Task.To LiveChat
Task.To LiveChat is an agent-focused on-the-go chat app for e-commerce stores. It is completely free and provides various unique features such as unlimited chat volumes, agents, and websites where you can add widgets.
PRICES : Completely free
Function
Fire transfers
JavaScript API
Desktop notification
Agent messages, screen sharing
Video and voice
Unlimited history
Pros
Free live chat
Easy setup
Available for macOS, web browser, Android, taiwan mobile database and iOS
Disadvantages
Many features that make it not user-friendly
You must pay a fee to remove the "Powered by Tawk.To Branding" watermark.
Customer support is not always helpful
7. PureChat
This is another live chat for e-commerce. It focuses only on live chat, so if you want to have other services like cross-channel CRM, this may not be a good choice. PureChat supports two plans, namely Growth and Pro.
PureChat Live Chat
Pro plans give you 1000 SMS alerts, 10 agents, and unlimited websites, plus the option to remove the Pure Chat brand.
Real-time view of customer cart
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Dimaeiya333
- Posts: 572
- Joined: Sat Dec 21, 2024 3:39 am