Customer Retention_Thanks for your order

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Recently, companies have been creating many thematic virtual games, developing special applications for smartphones. People are offered to answer questions about the product in a quiz, perform some task - and bonuses are awarded for all this.

There are always many people willing to participate in the event, because you don’t need to go or go anywhere, you can do it at any convenient time, and a mistake made is not at all scary. Such games allow not only to closely interact with customers, but also to retain customers for a long time.

Show a little creativity, use unconventional argentina mobile phone numbers database approaches, and then the conversion will definitely increase.

Thank You for Your Order Page
After a purchase is made, the user is presented with a “Thank you for your order” page. Below is an example of one on the Crate & Barrel website:


To retain the customer, this site uses the following elements:

allows a person to save data for making future purchases (“Save your information for next time”);

gives the opportunity to write a review (“Let us know what you think”);

Based on the order information, it selects other popular products that may be of interest to the customer (“Popular Items Based on Your Order”).

Often, to make a purchase, a visitor has to create an account, and many people find this very annoying. The Crate & Barrel website offers registration after purchasing the product, which is an undoubted advantage of the resource.

Read also!

"Word of Mouth Marketing: Advantages, Types, Elements"
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Referral program
Referral programs can be compared to word of mouth on the Internet. In 2013, a survey showed that 84% of consumers partially or completely trust the advice of friends and family.

Below is the Dropbox website referral program:

Customer Retention_Referral Program

This site is largely known for its referral program. The gist of it is this: the more people come to Dropbox on your recommendation, the more disk space you get. This tactic has many advantages:

Word of mouth provides a quick and reliable advertising effect.

Users get used to the brand because their friends and acquaintances also use this product.

People get satisfaction from working with the company.