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Although AI and machine learning (ML) are often used synonymously, ML is a subset of AI

Posted: Thu Jan 23, 2025 5:02 am
by AsaduzzamanFoysal
AI are programs that can automatically take actions based on various set factors, while ML are algorithms that progressively improve their performance as long as they are exposed to data.

Sure, you can implement AI into your strategy without having to mess with ML, but they can bring various benefits to your SaaS company when combined together.


For example, you can improve your customer communication cameroon phone number list process by adjusting your tone of voice or language based on customer behavior.

You can also let the software learn from your customers' preferences, habits and needs to improve the user experience.

Take Netflix or TikTok for example. With the help of ML technology, they can provide users with personalized content based on their viewing history. Therefore, these platforms manage to keep their user base engaged at all times.

3. Mobile SaaS
People are spending around4.2 hoursevery day using mobile apps.

Yet, while most SaaS companies have treated mobile versions of their products as an afterthought, that will likely no longer be the case.

From a consumer perspective, a mobile SaaS product gives them the ability to access certain features anytime, anywhere, like tracking performance metrics, for example.