What happens when you need their services and suddenly they disappear?

[shaownhasan]

Sad? Hehehehehe. Although many cases often emerge against the two companies Gojek & Grab, ranging from fake GPS to bonus problems for their partners, it must be admitted that their way of "entering" their consumers' pockets is successful.

Whether we realize it or not, the presence of mobile apps has made companies that offer products in the form of services / services / services closer to consumers. Now, consumers, even potential consumers can use the company's services through a swipe of a finger.

Of course this is not without reason.

Public accessibility to smartphones & the internet has supported service brunei email list companies to reach a wider range of potential consumers.

Mobile apps increase customer satisfaction levels
Well, the challenge is how to measure the level of customer satisfaction when using mobile apps. Is it just a matter of looking at the number of applications installed on a smartphone? Of course not, it could be that after installing it, it is never used at all.

So what?

The intensity that users do when interacting with mobile apps is the most important. The longer consumers are “at home” in interacting with mobile apps, it is almost certain that consumers are more “satisfied” with the mobile app services that a company provides.