Chat with an online consultant
Posted: Wed Jan 22, 2025 8:26 am
Live chat can also be considered a form of feedback in some way, so let's consider it too. If you are sure that the user may have questions about services or products, and an online consultant will help promote a potential client through the sales funnel, feel free to install such a section on the site.
You need to tailor it to the niche. If you offer toys for small children, you can create a greeting like this: "Plivet! If you can't get a response, you can write to our center and get answers to all your questions." It seems silly, but funny. Humor helps in attracting attention more than a dry phrase "Good afternoon, can I help you with something?"
Chat with an online consultant
Form for ordering services or products
The optimal solution for advertising database installing it is the cart page, which the client opens when he has already made his choice. If the site has authorization, create two types of forms: for registered users, and for those who decided to do without this procedure.
Don't rush to make new visitors register: there is a big risk that they will close the page and forget about you forever. Specify only the most necessary information: name, e-mail, phone number and the address to which delivery will be made. You can make automatic registration and send the password to the client's e-mail.
Do not request contact information from users who have already filled out applications to purchase goods from your site. Leave the fields for choosing payment methods and delivery address for them. You can add another line for a promo code, if you practice this.
Users often enter incorrect data, so the simpler the application form on the website, the better. Later, by phone, you can find out the nuances that you could not find out.
Form for ordering services
It should be installed at the bottom of the page with the description of the service. When the visitor has already familiarized himself with your offer, found out the prices, conditions and other features, he can proceed to placing an order. Here you should provide the ability to quickly display the most important fields to fill in and fully open the application form by clicking or go to a certain section of the user account.
Placing a request for a call back or consultation on the service page is the wrong decision. A visitor who has entered this section of the company's website has most likely already made a choice and should not be distracted from making a final decision on placing an order. It would be logical to include the following fields in this form:
"Price" or "List of services" (these fields can be displayed filled in or as ready-made text with descriptions).
"Client name".
"Contact phone number". This field is required.
"E-mail" to which confirmation of order registration will be sent.
"Order comments" (the visitor can enter additional information in this field).
You need to tailor it to the niche. If you offer toys for small children, you can create a greeting like this: "Plivet! If you can't get a response, you can write to our center and get answers to all your questions." It seems silly, but funny. Humor helps in attracting attention more than a dry phrase "Good afternoon, can I help you with something?"
Chat with an online consultant
Form for ordering services or products
The optimal solution for advertising database installing it is the cart page, which the client opens when he has already made his choice. If the site has authorization, create two types of forms: for registered users, and for those who decided to do without this procedure.
Don't rush to make new visitors register: there is a big risk that they will close the page and forget about you forever. Specify only the most necessary information: name, e-mail, phone number and the address to which delivery will be made. You can make automatic registration and send the password to the client's e-mail.
Do not request contact information from users who have already filled out applications to purchase goods from your site. Leave the fields for choosing payment methods and delivery address for them. You can add another line for a promo code, if you practice this.
Users often enter incorrect data, so the simpler the application form on the website, the better. Later, by phone, you can find out the nuances that you could not find out.
Form for ordering services
It should be installed at the bottom of the page with the description of the service. When the visitor has already familiarized himself with your offer, found out the prices, conditions and other features, he can proceed to placing an order. Here you should provide the ability to quickly display the most important fields to fill in and fully open the application form by clicking or go to a certain section of the user account.
Placing a request for a call back or consultation on the service page is the wrong decision. A visitor who has entered this section of the company's website has most likely already made a choice and should not be distracted from making a final decision on placing an order. It would be logical to include the following fields in this form:
"Price" or "List of services" (these fields can be displayed filled in or as ready-made text with descriptions).
"Client name".
"Contact phone number". This field is required.
"E-mail" to which confirmation of order registration will be sent.
"Order comments" (the visitor can enter additional information in this field).