Main functions of the store app
Posted: Sun Jan 19, 2025 5:16 am
A store app is a smartphone app that can be used in stores such as restaurants and beauty salons.
It has a variety of features such as:
Membership card
Point cards/stamp cards
Reservations and booking seychelles email address management
Push notifications
Coupon issue
Customer Management
Now let's take a closer look at each of these features.
Function 1: Membership card
Many store apps have a membership card function that allows users to easily display their membership card within the app .
Traditionally, stores have typically issued plastic or paper membership cards.
However, there was a high risk of them getting lost, and they also had the disadvantage of incurring printing costs to issue them each time.
By digitizing such membership cards within the app, customers can use membership benefits and discounts anytime as long as they have their smartphone with them . For stores, it is beneficial not only to reduce printing costs but also to eliminate the hassle of issuing cards .
In addition, by utilizing the membership card function, it is possible to collect customer usage history and purchasing data, which can be used for individual targeting and marketing activities.
For more information about membership cards, please click here.
What is a digital membership card? Explaining its functions, benefits, and key points for implementation
What is a digital membership card? Explaining its functions, benefits, and key points for implementation
Customer management is essential for restaurants, beauty salons, and other businesses to attract customers and increase repeat customers. However, some people say, "I don't know how to manage customers," or "I want to manage customers more easily than I do now."
Function 2 Point cards/stamp cards
Point cards and stamp cards are cards that give points or stamps when certain conditions are met, such as when purchasing a product or service, and these can be accumulated and exchanged for rewards .
This is also a convenient feature that is widely used in store apps.
Point cards and stamp cards improve customer loyalty, helping to attract repeat customers and retain customers .
Also, like membership cards, there is less risk of loss and no printing costs.
Generally, membership cards often double as point cards or stamp cards, and in most cases, you can earn points when you make a purchase by presenting your membership card.
Function 3: Reservation and booking management
The booking feature allows customers to book products and services through the app .
For example, you can smoothly make reservations at restaurants, beauty salons, and other establishments, or even make product purchase reservations, all with just your smartphone.
Until now, store reservations were typically made by phone or through a portal site.
However, this requires store staff to interrupt their work every time a call comes in, and also takes the time to manage reservations across multiple portal sites so that they do not conflict with each other.
By incorporating a reservation management function, you can reduce these hassles and enable efficient reservation management .
The inclusion of a reservation function is a feature that has benefits not only for users but also for stores.
Feature 4: Push notifications
The push notification function allows stores to directly notify customers of special offers, campaigns, and other information .
By sending push notifications to customers who have the app installed with information about new products, sales announcements, event information, etc., you can attract customers' attention and increase their desire to purchase .
The advantage of the push notification function is that it has a higher open rate than email newsletters, which were originally used as a method of attracting customers.
Push notifications also serve as reminders for customers who have made reservations.
Preventing sudden cancellations due to forgotten reservations will lead to more efficient store operations.
It has a variety of features such as:
Membership card
Point cards/stamp cards
Reservations and booking seychelles email address management
Push notifications
Coupon issue
Customer Management
Now let's take a closer look at each of these features.
Function 1: Membership card
Many store apps have a membership card function that allows users to easily display their membership card within the app .
Traditionally, stores have typically issued plastic or paper membership cards.
However, there was a high risk of them getting lost, and they also had the disadvantage of incurring printing costs to issue them each time.
By digitizing such membership cards within the app, customers can use membership benefits and discounts anytime as long as they have their smartphone with them . For stores, it is beneficial not only to reduce printing costs but also to eliminate the hassle of issuing cards .
In addition, by utilizing the membership card function, it is possible to collect customer usage history and purchasing data, which can be used for individual targeting and marketing activities.
For more information about membership cards, please click here.
What is a digital membership card? Explaining its functions, benefits, and key points for implementation
What is a digital membership card? Explaining its functions, benefits, and key points for implementation
Customer management is essential for restaurants, beauty salons, and other businesses to attract customers and increase repeat customers. However, some people say, "I don't know how to manage customers," or "I want to manage customers more easily than I do now."
Function 2 Point cards/stamp cards
Point cards and stamp cards are cards that give points or stamps when certain conditions are met, such as when purchasing a product or service, and these can be accumulated and exchanged for rewards .
This is also a convenient feature that is widely used in store apps.
Point cards and stamp cards improve customer loyalty, helping to attract repeat customers and retain customers .
Also, like membership cards, there is less risk of loss and no printing costs.
Generally, membership cards often double as point cards or stamp cards, and in most cases, you can earn points when you make a purchase by presenting your membership card.
Function 3: Reservation and booking management
The booking feature allows customers to book products and services through the app .
For example, you can smoothly make reservations at restaurants, beauty salons, and other establishments, or even make product purchase reservations, all with just your smartphone.
Until now, store reservations were typically made by phone or through a portal site.
However, this requires store staff to interrupt their work every time a call comes in, and also takes the time to manage reservations across multiple portal sites so that they do not conflict with each other.
By incorporating a reservation management function, you can reduce these hassles and enable efficient reservation management .
The inclusion of a reservation function is a feature that has benefits not only for users but also for stores.
Feature 4: Push notifications
The push notification function allows stores to directly notify customers of special offers, campaigns, and other information .
By sending push notifications to customers who have the app installed with information about new products, sales announcements, event information, etc., you can attract customers' attention and increase their desire to purchase .
The advantage of the push notification function is that it has a higher open rate than email newsletters, which were originally used as a method of attracting customers.
Push notifications also serve as reminders for customers who have made reservations.
Preventing sudden cancellations due to forgotten reservations will lead to more efficient store operations.