Dell has a social media policy; to what extent does Dell 'monitor' its employees?
“Dell has a Social Media and Community (SMaC) University (worldwide). Consisting of our Social Media Principles, Social Media Policy and Trainings. There are about 15 trainings available. From general (basic) trainings to specific trainings for Twitter, Facebook and Google+. There are different levels at which people are trained, depending on interest and function. We believe in involving and embracing people in your company who are interested in social media and also want to communicate about Dell and our products via (own) platforms. So it is better to train people in this than to keep things away. When people have completed the training they receive a certificate. More than 5,000 people within Dell have now obtained a certificate.
In addition to your own accounts, you can also request a Dell account albania phone number list to manage, there are the necessary processes for that, but then you get an avatar like I have on Twitter ( @simoneversteeg ), which is an official Dell account. That is then the property of Dell and you leave that behind when you leave the company. Just like accounts like @DellNederland or @DellLuistert or @DellServices .”
“It remains something that is still developing every day. It changes regularly and we are in any case planning to integrate this even better within our company and to roll it out even more worldwide. There is now a Command Centre in Austin but you can imagine that more of these centres will come. It is especially important what the needs of our customers are and that we continue to respond to them well. And of course we hope that more and more people within Dell will follow the SmaC training. In this way they can also keep in touch with their customers via social media, for example.”