We will leave the sanctions and focus on the concrete proposals in the report
Posted: Thu Feb 13, 2025 6:44 am
It was in 1996, at a time when the Internet was called "the information highway".
And some already sensed the threat of a digital divide.
25 years after this speech, we must note that in France the digital divide has never been so strong, amplified by a forced dematerialization of the administration, also amplified by COVID. The Internet has become an essential tool for the population to access health, their rights, employment, education, etc.
But the figures are cold and 14 million French people say they are "distant from digital", they do not use the internet or use it very little and feel in difficulty with its uses.
Digital inclusion means guaranteeing access for all to public services, health, education and promoting a return to employment. It is time to act!
Digital inclusion figures france klee group
As a digital player, we need to better understand this “digital divide” to be able to imagine and propose solutions that promote inclusion.
BANG!
"Unmanaged stopping points", behind this explosive acronym of the SNCF hides the disappearance of automatic train ticket machines in many stations which thus become PANGs.
However, many SNCF users find themselves unable to obtain a transport ticket before boarding the train. Because to do so, you not only need a computer or a smartphone but also know how to navigate the internet to order a ticket online.
And these destitute users must therefore incur a financial increase or even pay a fine for fraud: Pang Pang!
This situation was denounced this summer by the Defender of Rights, Ms. Claire Hédon in a communication dated June 30, 2021: the Defender of Rights denounces the effects of the closure of ticket offices in stations on access to rail transport
Excerpt:
"Not offering an alternative to the purchase of dematerialized tickets is thus likely to constitute discrimination against certain users with disabilities, whom the Defender of Rights noted in his aforementioned report were very often the ones left behind by dematerialization ."
Let's stay on the Defender of Rights website, a more recent press release dated October 1st mentions the difficulties of access to rights and discrimination for those over 65: a reality that is difficult to recognize .
Here is a passage:
"Nearly a quarter of people aged over 65 say they face difficulties in carrying out their administrative procedures. These difficulties are reported more by people in a situation of dependency, financial insecurity or in a situation of illiteracy [1]. This last result underlines the impact of dematerialization on access to public services by this category of the population, 30% of whom say they do not have Internet access at home."
Illectronism, the word is out.
It is accompanied by a reference to a definition at the bottom of the page. This word is in fact so ignored, so little known that it is necessary to explain it.
I will use the definition given on the site: illectronism refers to not having basic digital skills (sending e-mails, consulting one's online accounts, using software, etc.) or not using the Internet (incapacity or material impossibility).
2022, towards a 100% digital public service
In 2022, 100% of administrative procedures will be dematerialized.
[source: Public service: towards 100% dematerialized ]
In addition to this objective, in France, according to INSEE, we have 17% of illiteracy, and 30% of French people who are distant from digital technology.
[source: Digital divide: illiteracy affects 17% of the population according to INSEE ]
We are all observing a digitalization of our environment, of our actions. Often, this dynamic is to the benefit of the citizen who avoids traveling, and finds answers more quickly. Sometimes the observation is more nuanced: Bang!
The Senate created a fact-finding mission on the fight against digital illiteracy and for digital inclusion , which submitted a report in September 2020. This report is available in many formats (complete, simplified French, infographics ). It is accompanied by a series of 45 proposals.
Infographic on the fight against digital illiteracy and for digital inclusion
Infographic on the fight against digital illiteracy and for digital inclusion
http://www.senat.fr/fileadmin/Fichiers/ ... 2020/2020_ uk telegram data Infographies/20200917_Infog_MI_Illectronisme.pdf
This report denounces an underestimated illiteracy and an inadequate response from the administration: "the public authorities have long considered that digital equipment was sufficient, and have made it their priority. A magic tablet is not enough to erase the digital divide. It has even widened overseas, which has not benefited from the drop in mobile phone prices."
Let us remember these tablets sent to schools which were supposed to, through digital osmosis, awaken teachers and students. They joined the mysterious coffers of national education, the MO5 of the IPT program (Computer Plan for All) dated 1985 and stopped in 1989 after a report from the general inspection which noted its failure despite billions of francs invested.
I propose the first 11 proposals, stopping just before the 12th, which calls for increased sanctions in the event of non-compliance with the accessibility of websites.
Here is a summary that I hope is neutral of the 7 axes proposed in the report:
And some already sensed the threat of a digital divide.
25 years after this speech, we must note that in France the digital divide has never been so strong, amplified by a forced dematerialization of the administration, also amplified by COVID. The Internet has become an essential tool for the population to access health, their rights, employment, education, etc.
But the figures are cold and 14 million French people say they are "distant from digital", they do not use the internet or use it very little and feel in difficulty with its uses.
Digital inclusion means guaranteeing access for all to public services, health, education and promoting a return to employment. It is time to act!
Digital inclusion figures france klee group
As a digital player, we need to better understand this “digital divide” to be able to imagine and propose solutions that promote inclusion.
BANG!
"Unmanaged stopping points", behind this explosive acronym of the SNCF hides the disappearance of automatic train ticket machines in many stations which thus become PANGs.
However, many SNCF users find themselves unable to obtain a transport ticket before boarding the train. Because to do so, you not only need a computer or a smartphone but also know how to navigate the internet to order a ticket online.
And these destitute users must therefore incur a financial increase or even pay a fine for fraud: Pang Pang!
This situation was denounced this summer by the Defender of Rights, Ms. Claire Hédon in a communication dated June 30, 2021: the Defender of Rights denounces the effects of the closure of ticket offices in stations on access to rail transport
Excerpt:
"Not offering an alternative to the purchase of dematerialized tickets is thus likely to constitute discrimination against certain users with disabilities, whom the Defender of Rights noted in his aforementioned report were very often the ones left behind by dematerialization ."
Let's stay on the Defender of Rights website, a more recent press release dated October 1st mentions the difficulties of access to rights and discrimination for those over 65: a reality that is difficult to recognize .
Here is a passage:
"Nearly a quarter of people aged over 65 say they face difficulties in carrying out their administrative procedures. These difficulties are reported more by people in a situation of dependency, financial insecurity or in a situation of illiteracy [1]. This last result underlines the impact of dematerialization on access to public services by this category of the population, 30% of whom say they do not have Internet access at home."
Illectronism, the word is out.
It is accompanied by a reference to a definition at the bottom of the page. This word is in fact so ignored, so little known that it is necessary to explain it.
I will use the definition given on the site: illectronism refers to not having basic digital skills (sending e-mails, consulting one's online accounts, using software, etc.) or not using the Internet (incapacity or material impossibility).
2022, towards a 100% digital public service
In 2022, 100% of administrative procedures will be dematerialized.
[source: Public service: towards 100% dematerialized ]
In addition to this objective, in France, according to INSEE, we have 17% of illiteracy, and 30% of French people who are distant from digital technology.
[source: Digital divide: illiteracy affects 17% of the population according to INSEE ]
We are all observing a digitalization of our environment, of our actions. Often, this dynamic is to the benefit of the citizen who avoids traveling, and finds answers more quickly. Sometimes the observation is more nuanced: Bang!
The Senate created a fact-finding mission on the fight against digital illiteracy and for digital inclusion , which submitted a report in September 2020. This report is available in many formats (complete, simplified French, infographics ). It is accompanied by a series of 45 proposals.
Infographic on the fight against digital illiteracy and for digital inclusion
Infographic on the fight against digital illiteracy and for digital inclusion
http://www.senat.fr/fileadmin/Fichiers/ ... 2020/2020_ uk telegram data Infographies/20200917_Infog_MI_Illectronisme.pdf
This report denounces an underestimated illiteracy and an inadequate response from the administration: "the public authorities have long considered that digital equipment was sufficient, and have made it their priority. A magic tablet is not enough to erase the digital divide. It has even widened overseas, which has not benefited from the drop in mobile phone prices."
Let us remember these tablets sent to schools which were supposed to, through digital osmosis, awaken teachers and students. They joined the mysterious coffers of national education, the MO5 of the IPT program (Computer Plan for All) dated 1985 and stopped in 1989 after a report from the general inspection which noted its failure despite billions of francs invested.
I propose the first 11 proposals, stopping just before the 12th, which calls for increased sanctions in the event of non-compliance with the accessibility of websites.
Here is a summary that I hope is neutral of the 7 axes proposed in the report: