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However, this is not the first time that

Posted: Mon Dec 23, 2024 6:22 am
by rifattryo.ut11
"It was obviously a mistake made by that store that wasted my money and precious time, but the customer service only kept saying sorry and couldn't give a satisfactory solution. The apology was also based on a template that made people more and more angry." After buying five pieces of clothing online in three times, she developed a lot of resistance to current e-commerce shopping, especially the existence of robot customer service, which made her complain a lot. "They often reply to you in a way that is not relevant to you, and they preach to you inexplicably.



Sometimes you think they are real people, but iran phone code they reply to you and you say they are right, but they will preach to you inexplicably. " If the disadvantages of customer service are exactly the same as the disadvantages of robot customer service in the past, the negative experience brought by the digital human live broadcast room is not even limited to users. Huang Liyao opened a cosmetics store and is well-known in the circle. However, the recent increase in backstage complaints is largely related to the new "digital human live broadcast" method adopted by her.



"I have been busy these days, so I bought the technology of digital human that can be broadcast online. At that time, I thought it could reduce labor costs and I didn't have to keep watching myself." She said that at the beginning, this "lifelike" digital human anchor attracted a large number of viewers to the live broadcast room with her perfect makeup and exquisite face, and the business of the store also improved. Video number to the left, JD.com to the right. Digital human live broadcast + customer service is very annoying. Image source: a cosmetics live broadcast room.