Ways to Get Contacts from a Client Online
Posted: Tue Jan 28, 2025 7:16 am
The secret to the success of many online stores is the presence of a large customer base. Thanks to working with it, the flow of new orders does not stop.
It is worth noting that there is nothing complicated about this, it is enough to take and save the contacts of site visitors, both new and regular customers. Various methods are used for this. Next, we will consider the 9 most effective methods for acquiring a phone number and email of potential clients.
Maximum number of feedback options
When specifying contacts bangladesh email list on the store website, it is necessary to ensure that there are as many options for contacting employees as possible. All people are different, so some prefer to write to e-mail, others to call, and others to contact via messengers. Thus, the list of contacts should include: phone numbers with WhatsApp and Viber installed on them, e-mail and Skype.
As soon as one of the visitors makes a request through one of the presented channels, their contacts should be recorded in the customer base. In this case, the data (mail and phone) of both those site visitors who made a purchase and those who simply asked a question but did not buy anything are taken into account.
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Availability of online chat on the store website
This allows you not only to answer the visitor's questions in the shortest possible time, but also to receive his contacts. However, in this case, it is necessary to take into account that many do not like excessive intrusiveness, so the plugin must be configured taking this into account.
The optimal location for the online chat window would be on the side or at the bottom, so that the client could minimize or open it at any time. In addition, the plugin should be configured so that the automatic message asking for your details (mail and phone) does not pop up immediately, but only after the dialogue is started by the buyer.
9 Ways to Get Contacts from a Client Online
Availability of a form for ordering a call back
Visitors who are really interested in the store's offers very often use the callback form, indicating their contacts in it. For them, this is not spam or some kind of interference, but, on the contrary, an opportunity to find out the information they are interested in as quickly as possible.
It is worth noting that there is nothing complicated about this, it is enough to take and save the contacts of site visitors, both new and regular customers. Various methods are used for this. Next, we will consider the 9 most effective methods for acquiring a phone number and email of potential clients.
Maximum number of feedback options
When specifying contacts bangladesh email list on the store website, it is necessary to ensure that there are as many options for contacting employees as possible. All people are different, so some prefer to write to e-mail, others to call, and others to contact via messengers. Thus, the list of contacts should include: phone numbers with WhatsApp and Viber installed on them, e-mail and Skype.
As soon as one of the visitors makes a request through one of the presented channels, their contacts should be recorded in the customer base. In this case, the data (mail and phone) of both those site visitors who made a purchase and those who simply asked a question but did not buy anything are taken into account.
Recommended articles on this topic:
Example of a cooperation proposal: just follow the instructions
Lead generation - what is it? Basic methods and how to manage them
Marketing Department KPI: 11 indicators and calculation example
Availability of online chat on the store website
This allows you not only to answer the visitor's questions in the shortest possible time, but also to receive his contacts. However, in this case, it is necessary to take into account that many do not like excessive intrusiveness, so the plugin must be configured taking this into account.
The optimal location for the online chat window would be on the side or at the bottom, so that the client could minimize or open it at any time. In addition, the plugin should be configured so that the automatic message asking for your details (mail and phone) does not pop up immediately, but only after the dialogue is started by the buyer.
9 Ways to Get Contacts from a Client Online
Availability of a form for ordering a call back
Visitors who are really interested in the store's offers very often use the callback form, indicating their contacts in it. For them, this is not spam or some kind of interference, but, on the contrary, an opportunity to find out the information they are interested in as quickly as possible.