The strategy consisted of: Create instant communication : Implement a WhatsApp chat that connects customers with agents in less than a minute, facilitating fast and efficient responses. What results did they obtain? 50% of online sales attributed to WhatsApp in less than a year. 97% customer satisfaction achieved through faster and more effective interactions. 2. Benefit Cosmetics Benefit Cosmetics employed a multi-pronged strategy when integrating WhatsApp Business into their daily operations. The strategy consisted of: Direct and creative communication : The brand adopted a fun and interactive tone on WhatsApp, using tools such as personalized stickers and QR codes at promotional events and points of sale to keep customers engaged.
Integrated marketing : using click-to-WhatsApp australia phone number list ads and direct promotions through messages, which facilitated more direct and continuous contact with their customers. What results did they obtain? 30% increase in reservations for eyebrow and upper lip waxing. 200% growth in annual sales. 60% improvement in customer service response compared to email. Optimize the use of WhatsApp Business for your business with Leadsales Adopting tools like WhatsApp Business will allow you to create authentic and close connections with your customers. By offering a direct link to WhatsApp Business that you can share on your social networks, you will make your customer service more efficient and human, where each message is an opportunity to generate loyalty and win sales.
If you need a tool to boost your use of WhatsApp Business, Leadsales is your best option. Our CRM for WhatsApp will help you manage and optimize every interaction with your customers, making it easier to offer personalized service and visualize your sales funnel. Check out our customers' stories . Discover how they've transformed their sales with Leadsales. Frequently asked questions (FAQ) about what WhatsApp Business is and how it works How is WhatsApp Business different from WhatsApp Personal? The difference between WhatsApp and WhatsApp Business is that WhatsApp Business is designed for businesses, with specific features such as a business profile, product catalogue and automatic messages.
They integrated their marketing campaigns with WhatsApp
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