With 65% of review writers saying they’ve written negative reviews because of taiwan business email list experiencing bad or rude customer service, building an employee-centric company that radiates both happiness and helpfulness is your best bet for building an excellent reputation. Careful guardianship of your supply chain. 63% of review writers say they’ve written negative reviews after purchasing bad products. The quality of your inventory supports both repeat purchases and high ratings. Accurate online local business listings. 52% of survey respondents have written negative reviews after encountering incorrect business information on the Internet.

software like Moz Local can ensure that what’s published about your business online (like hours of operation, addresses, and key services) matches what the customer will experience in the real world, preventing inconvenience and disappointment. Your contact options Whether a review reader turns next to your phone line, text line, live chat,