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Capterra: 45/ 5 (2100+ reviews)g2: 44/ 5 (5600+ reviews)pricing (source)free plan: available express: $7 per . User per month when billed annuallystandard: $14 per user per month when billed annuallyprofessional: $23 . Per user per month when billed annuallyenterprise: $40 per user per month when billed annually10 . Intercombest for multilingual and omnichannel support when it comes to ai customer service software, intercom . Is another name that deserves to be mentioned on this list intercom’s ai chatbot, fin, .

Uses internal support content to deliver conversational answers australia school email list to customers the platform is built to . Manage customer communications across channels and in different languages key features: customizable answers that allow . You to take a call between llm-generated answers and predefined statements sends responses from multiple . , pdfs, and public urls for an optimum resolutiondelivers timely responses and . Supports a smooth onboarding experience limitations (capterra)offers a basic voice calling feature but may lack .

Advanced options for call routing, recording, or analyticsprovides limited tools for monitoring agent performance, call . Quality, and customer satisfactionmay have difficulties integrating with custom-built systems or legacy applications the pricing . Structure can be a bit steepintercom ratings & reviewscapterra: 45/ 5 (1000+ reviews)g2: 45/ 5 . (3000+ reviews)pricing (source)essential: $39 per seat per month advanced: $99 per seat per monthexpert: $139 . Per seat per monthwhat is ai customer service software?ai customer service software are solutions that .