At the same time, according to surveys, they most often turn to the same establishment where they have already been at least once, and they liked everything. If the experience was unsuccessful, they look for a new one, focusing on the criteria that are important to them. We assumed that visitors in most cases are not looking for the best place, but would be happy with a discount. And they would be even happier if someone did the dirty work of finding a place before the event for them, if they were satisfied with the result, of course. Fortunately, the restaurant administration kept a database of clients who had ever booked a table and noted their birthdays in it. Since a fairly large restaurant approached us, it managed to collect a database of at least 5,000 items.
To work with it, we implemented a Voice Robot. and saudi arabia cell phone number list automatically calls visitors 5-7 days before the birthday, as well as before official holidays. It greets the guest on behalf of the restaurant and invites them to hold an event in their establishment, offering a birthday discount - 15% on the entire menu. If the guest agrees, the robot immediately enters the reservation into the database. At the same time, the Voice Robot talks to the client using dialogue scripts. Our customer wrote down typical questions from visitors and optimal answers to them, and we programmed the robot to conduct a dialogue using these answers. As a result, the robot: automatically calls all guests on the eve of an important date for them; if necessary, immediately reserves a table for them; answers questions about holiday and seasonal menus; advises on stocks; tells you whether you can bring dessert and alcohol with you; explains how to get to the restaurant; and reports the working hours and answers many other questions.
Results The voice robot called at least 3,000 guests and invited each of them to visit our customer's restaurant. This could not but affect sales. According to its data, the number of bookings increased by 113%. At the same time, almost all of them were bookings for an event, so they brought the establishment maximum profit.To develop a business, it is necessary to expand the entire sales funnel: find new clients, bring them to the sale, and then attract them for repeat purchases. All marketing tools work for this, but their effect can be increased several times by connecting a voice robot. We tell you how our client managed to achieve this. Client Features A few months ago, a large microfinance organization approached us.