Would it be more practical to send a quick follow-up message with a unique promo code?

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Should they open a chat window to answer questions the prospect has about a product? Or

Using an API-based AI Assistant can improve customer relations henan mobile database for e-retail. Visitors feel listened to and receive relevant assistance in real time.

User experience is an absolutely key part of any good e-commerce business. 73% of customers say it affects their overall view of the brand and their willingness to do business with them in the future.

The values ​​that customers want most in their experiences—efficiency, knowledge, and convenience—can all be delivered by AI Assistant.

The best digital assistants blend seamlessly with their human assistant counterparts. Is the query a little too in-depth? They’ll hand the conversation over to a brand representative, without interrupting the user experience at all.

The digital assistant has features like Ajută-mă să aleg that help customers choose products that really work for them. Essentially, it gives customers the experience they would get in a store without having to leave their couch.

These capabilities aren’t limited to e-commerce, of course. The combination of machine learning (ML) and natural language processing (NLP), which is a hallmark of artificial intelligence, means it can adapt to all industries and be useful in all sorts of sectors.

Within marketing
In addition to supporting customer journeys with timely reminders and suggestions, AI Assistants can be further used in marketing.

They are able to gather information about users and their habits, giving your marketing team a wealth of data to experiment with.