Untrained employees will become a stumbling block when implementing a new system for assessing employee performance indicators. Not everyone is ready to switch to new tracks and take on additional workload: counting points, analyzing, calculating, and not just performing their direct duties, as before.
Preparation of personnel for the implementation of KPIs is carried out in several steps:
Initial audit of the workforce's activities in order to determine key productivity metrics.
Introduction to analytics services that will help them independently take into account and track the dynamics of these indicators.
Informing about future revision oman email list of incentive schemes, providing an opportunity to test new schemes so as to receive only bonuses, not fines. Such tactics will show the team that KPI is not a clipping of their wings and a limitation of earnings, but a chance to earn even more.
Once all these important steps have been completed, you can begin to implement the system into operation in full.
We are implementing KPIs.
The implementation process also consists of several stages. We have already described the order of actions during preparation above.
The result of implementing the KPI system is the state of the business when:
The main performance indicators have been identified.
Matrices with data have been created.
Personnel motivation schemes have been developed.
Employees are informed, instructed, and ready to achieve established KPIs.
Once all these points have been achieved, there are still a number of steps to take:
Create a system for tracking key indicators (for example, for the marketing department this could be an end-to-end analytics service or CRM, and the financial stability of the enterprise is assessed based on accounting documents - the balance sheet in particular).
Automate data collection and analysis so that employees don’t have to collect it themselves, maintain reports, and prepare analytics.
Re-instruct staff on how the new incentive system works and show them how they can monitor their own performance as they work.